Banking Customer Service & Solutions Specialist

United Community Bank; Ellijay (GA); On-site; USD 26,000 - 28,000; Full time

Job summary

United Community Bank in Georgia is seeking a Customer Service Representative to deliver high-quality service and represent the bank in a positive, professional manner. You will answer questions about products, actively promote services, and assist customers with opening accounts and maintaining deposits, while ensuring all actions comply with policies.

This full-time role requires strong communication, computer and keyboarding skills, and the ability to handle routine research.

Qualifications

• High school diploma or equivalent required.
• In-house training program completion is required.
• Excellent verbal and written communication skills with a friendly demeanor.

Responsibilities

• Provide exceptional service to meet customers' banking needs.
• Support existing customer relationships and maintain high customer service standards.
• Guide accounts and provide information; open and maintain deposits; answer policy questions.

Skills

Interpersonal skills

Communication

Sales skills

Customer service

Education

High school diploma or equivalent

Tools

Bank software

Job description

United Community Bank in Georgia is seeking a Customer Service Representative to deliver high-quality service and represent the bank in a positive, professional manner. You will answer questions about products, actively promote services, and assist customers with opening accounts and maintaining deposits, while ensuring all actions comply with policies.

This full-time role requires strong communication, computer and keyboarding skills, and the ability to handle routine research.