Banking Relationship Specialist

United Bank; Cumming (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

United Bank is seeking a Universal Banker in Cumming, GA to build trusted customer relationships and drive financial solutions. You will support branch operations, handle service requests, and work toward sales goals while delivering a memorable client experience.

The role requires a strong customer-service background, money-handling experience, and the ability to work in a team environment. A bilingual ability (Spanish a plus) and proficiency with Microsoft Office are desirable.

Qualifications

• High school diploma or equivalent required; bachelor’s degree a plus.
• 3+ years of customer contact and service experience, or 2+ years in banking environment.
• Prior experience handling money is required.
• Ability to complete the Bank’s in-house Training Program within a reasonable timeframe.
• Sales-oriented and relationship-building demeanor.
• Excellent verbal and written communication skills; Spanish or additional language a plus.
• Proficiency in Microsoft Office (Word, Excel).
• Ability to multi-task and work independently and in a team.
• Detail oriented and professional demeanor.

Responsibilities

• Proactively greet customers and manage lobby flow to connect with customers.
• Provide excellent customer service by processing branch transactions accurately and efficiently.
• Keep current knowledge of Bank products and services and communicate options to clients.
• Promptly refer customers to appropriate departments for specific financial services.
• Educate customers on using technology and bank tools for transactions.

Skills

Customer service

Sales skills

Communication

Teamwork

Multitasking

Financial services knowledge

Education

High school diploma or equivalent

Bachelor’s degree a plus

Job description

United Bank is seeking a Universal Banker in Cumming, GA to build trusted customer relationships and drive financial solutions. You will support branch operations, handle service requests, and work toward sales goals while delivering a memorable client experience.

The role requires a strong customer-service background, money-handling experience, and the ability to work in a team environment. A bilingual ability (Spanish a plus) and proficiency with Microsoft Office are desirable.