Banking Customer Service & Onboarding Specialist

Penn Community Bank; Perkasie (Bucks County); On-site; USD 35,000 - 45,000; Full time

Job summary

Penn Community Bank, located in Bucks County, Perkasie, is seeking a dedicated Customer Service Representative to efficiently process customer transactions and assist with various account-related tasks. The ideal candidate will have excellent communication skills and a strong understanding of bank products and services.

Responsibilities include opening personal and business accounts, resolving complex customer issues, and maintaining high levels of customer satisfaction. Applicants should possess a high school diploma and relevant experience in banking.

Qualifications

• Knowledge of bank products and services required.
• Excellent customer service and communication skills essential.
• Ability to interact effectively with team members and customers.

Responsibilities

• Process customer transactions accurately and efficiently.
• Assist customers with complex service issues and questions.
• Promote Bank products and services based on customer needs.
• Open personal and business accounts using Bank systems.

Skills

Knowledge of Bank products and services

Excellent customer service and communication skills

Ability to interact well with Team Members and customers

Strong attention to details and accuracy

Basic computer skills

Ability to multi-task and remain organized

Education

High School diploma or equivalent

Previous banking experience

Job description

Penn Community Bank, located in Bucks County, Perkasie, is seeking a dedicated Customer Service Representative to efficiently process customer transactions and assist with various account-related tasks. The ideal candidate will have excellent communication skills and a strong understanding of bank products and services.

Responsibilities include opening personal and business accounts, resolving complex customer issues, and maintaining high levels of customer satisfaction. Applicants should possess a high school diploma and relevant experience in banking.