Banking Customer Experience & Onboarding Specialist

Penn Community Bank; Buckingham Township (Bucks County); On-site; USD 30,000 - 45,000; Full time

Job summary

Penn Community Bank is seeking a dedicated bank associate to process customer transactions and assist with account management in Buckingham Township. Responsibilities include maintaining customer relationships, promoting banking products, and ensuring compliance with policies.

The ideal candidate will have a high school diploma, with preference for those holding an Associate’s or Bachelor’s degree and relevant banking experience. We value excellent communication skills and the ability to multitask in a fast-paced environment.

Qualifications

• Minimum high school diploma or equivalent required.
• Preference for candidates with an Associate’s or Bachelor’s degree.
• Previous experience in the banking sector is advantageous.

Responsibilities

• Process customer transactions accurately and efficiently.
• Assist customers with complex service issues.
• Promote appropriate Bank products and services.
• Open personal and business accounts using Bank systems.
• Provide outstanding customer service at all times.

Skills

Knowledge of Bank products and services

Excellent customer service and communication skills

Ability to interact well with team members and customers

Strong attention to detail and accuracy

Basic computer skills

Ability to multi-task and remain organized

Education

High School diploma or equivalent

Associate’s or Bachelor’s degree preferred

Previous banking experience preferred

Job description

Penn Community Bank is seeking a dedicated bank associate to process customer transactions and assist with account management in Buckingham Township. Responsibilities include maintaining customer relationships, promoting banking products, and ensuring compliance with policies.

The ideal candidate will have a high school diploma, with preference for those holding an Associate’s or Bachelor’s degree and relevant banking experience. We value excellent communication skills and the ability to multitask in a fast-paced environment.