Floating Banking Customer Service Specialist

Penn Community Bank; Doylestown (Bucks County); On-site; USD 35,000 - 45,000; Full time

Job summary

Penn Community Bank is seeking a Floating Customer Service Representative in Doylestown, PA. In this full-time role, you will manage customer transactions and provide outstanding service while handling complex inquiries. A high school diploma is required, with preference given to candidates holding a degree.

Your expertise in banking products and effective communication will help promote the Bank’s services, ensuring customer satisfaction and accurate account management. Embrace an inclusive work environment with us!

Qualifications

• Knowledge of Bank products and services is essential.
• Strong customer service and excellent communication skills required.
• Attention to detail and accuracy is crucial.

Responsibilities

• Process customer transactions accurately and efficiently.
• Assist customers with complex service issues and questions.
• Promote Bank products and services effectively.

Skills

Knowledge of Bank products and services

Excellent customer service and communication skills

Ability to interact well with Team Members and customers

Strong attention to details and accuracy

Basic computer skills

Ability to multi-task and remain organized

Education

High School diploma or equivalent

Associate’s or Bachelor’s degree

Job description

Penn Community Bank is seeking a Floating Customer Service Representative in Doylestown, PA. In this full-time role, you will manage customer transactions and provide outstanding service while handling complex inquiries. A high school diploma is required, with preference given to candidates holding a degree.

Your expertise in banking products and effective communication will help promote the Bank’s services, ensuring customer satisfaction and accurate account management. Embrace an inclusive work environment with us!