Part-time Bank Customer Care & Onboarding Specialist

Penn Community Bank; Riegelsville (PA); In loco; USD 32.000 - 46.000; Tempo pieno

Descrizione del lavoro

Penn Community Bank is seeking a Customer Service Associate to support branch operations in Pennsylvania. You will process transactions, open accounts, and assist customers with financial needs while upholding bank policies and providing exceptional service.

The role involves teamwork, accuracy, and attention to detail, with opportunities to engage in outbound campaigns and community involvement. A high school diploma is required, and prior banking experience is preferred.

Competenze

• High School diploma or equivalent is required.
• Previous banking experience is preferred but not mandatory.
• Strong customer-service and communication abilities are essential.

Mansioni

• Process customer transactions accurately and complete required forms.
• Open personal and business accounts in banking systems and adhere to policies.
• Provide outstanding customer service with a professional demeanor.
• Assist with complex service issues and coordinate with other departments.
• Document conversations in the CRM and refer to other teams as needed.
• Balance cash and transactions at end of day and maintain proper cash levels.
• Participate in onboarding calls and outbound campaigns.

Conoscenze

Customer service

Communication

Detail orientation

Multi-tasking

Basic computer skills

Team interaction

Formazione

High School diploma

Previous banking experience preferred

Descrizione del lavoro

Penn Community Bank is seeking a Customer Service Associate to support branch operations in Pennsylvania. You will process transactions, open accounts, and assist customers with financial needs while upholding bank policies and providing exceptional service.

The role involves teamwork, accuracy, and attention to detail, with opportunities to engage in outbound campaigns and community involvement. A high school diploma is required, and prior banking experience is preferred.