Banking Customer Care Teller | Grow Your Career

Fifth Third Bank; Akron (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Akron, OH is seeking a CSR/Teller to provide excellent customer service, handle cash operations, and refer customers to the appropriate business partners. You will maintain knowledge of bank policies and procedures while resolving customer issues with professionalism.

The role requires a high school diploma or GED, strong interpersonal skills, and the ability to work in a fast-paced banking environment in Akron, Ohio.

Qualifications

• High school diploma or GED required.
• Extensive cash handling.
• Face-to-face and public interactions with customers.
• Ability to follow dress code and safety policies.
• Ability to take initiative and exercise sound judgment.

Responsibilities

• Provide excellent customer service and refer customers to appropriate partners.
• Handle daily office and cash operations.
• Maintain knowledge of bank policies and procedures.
• Resolve consumer and business customer issues professionally.
• Refer customers to bankers and partners for consultative conversations.

Skills

Cash handling

Customer service

Public interaction

Problem solving

Attention to detail

Education

High school diploma/GED

Job description

Fifth Third Bank in Akron, OH is seeking a CSR/Teller to provide excellent customer service, handle cash operations, and refer customers to the appropriate business partners. You will maintain knowledge of bank policies and procedures while resolving customer issues with professionalism.

The role requires a high school diploma or GED, strong interpersonal skills, and the ability to work in a fast-paced banking environment in Akron, Ohio.