Customer Experience Teller – Grow Your Financial Career

Fifth Third; Akron, Northern (OH, KY); Hybrid; USD 31,000 - 36,000; Full time

Job summary

Fifth Third Bank in Akron, OH is seeking a CSR/Teller to deliver consistent, high‑quality service. You will listen to customer needs, refer to appropriate partners, and support daily branch operations in Highland Square. This on‑site role requires cash handling, integrity, and a friendly, professional demeanor.

The position emphasizes risk awareness, adherence to policies, and teamwork within a fast-paced retail banking environment located in Akron.

Qualifications

• High school diploma/GED.
• Extensive cash handling experience.
• Ability to interact confidently with the public while following dress code.

Responsibilities

• Provide excellent customer service and refer customers to bankers for consultative conversations.
• Perform daily office responsibilities and assist the platform team to maintain operations.
• Handle referrals and maintain knowledge of Retail products and services.
• Maintain confidentiality and follow bank policies and procedures.

Skills

Customer service

Cash handling

Retail banking

Education

High School Diploma or GED

Job description

Fifth Third Bank in Akron, OH is seeking a CSR/Teller to deliver consistent, high‑quality service. You will listen to customer needs, refer to appropriate partners, and support daily branch operations in Highland Square. This on‑site role requires cash handling, integrity, and a friendly, professional demeanor.

The position emphasizes risk awareness, adherence to policies, and teamwork within a fast-paced retail banking environment located in Akron.