Customer Experience Teller — Grow Skills & Impact

Fifth Third; Akron, Northern (OH, KY); Hybrid; USD 19,000 - 25,000; Part time

Job summary

Fifth Third Bank is hiring a part-time CSR/Teller in Akron, OH (Highland Square). You will deliver friendly, accurate service, handle cash transactions, and refer customers to bankers for tailored financial solutions.

Role emphasizes adherence to bank policies, confidentiality, and collaboration with the retail team to ensure a positive customer experience. Local scheduling requires availability in a community banking center.

Qualifications

• High school diploma or GED required.
• Experience with cash handling and retail transactions preferred.
• Strong communication and listening skills necessary.

Responsibilities

• Provide excellent customer service and respond to inquiries.
• Refer customers to Bankers or business partners for consultative conversations.
• Follow bank policies and procedures; maintain confidentiality and risk awareness.
• Assist with daily office tasks and cash handling to ensure smooth operations.
• Escalate complex issues to leadership as needed.

Skills

Cash handling

Customer service

Interpersonal skills

Basic math

Teamwork

Education

High school diploma/GED

Tools

POS system

Job description

Fifth Third Bank is hiring a part-time CSR/Teller in Akron, OH (Highland Square). You will deliver friendly, accurate service, handle cash transactions, and refer customers to bankers for tailored financial solutions.

Role emphasizes adherence to bank policies, confidentiality, and collaboration with the retail team to ensure a positive customer experience. Local scheduling requires availability in a community banking center.