Banking Customer Care Specialist

Glacier Ban; Ronan (MT); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Incentive pay

Saturday pay

PTO

Annual bonuses

Merit increases

Job summary

Glacier Bank seeks a Customer Support Specialist to handle inbound calls from Polson or Ronan, MT. You will resolve account issues, assist with transfers, checks, and online banking while delivering exceptional service.

Prior call center and banking familiarity is preferred, with opportunities for growth and incentives. The role emphasizes accuracy, regulatory awareness, and teamwork in a fast-paced environment, with competitive hourly pay and benefits.

Qualifications

• Strong customer service focus with professional communication.
• Ability to handle multiple tasks in a fast-paced call center.
• Familiarity with basic banking products and procedures.

Responsibilities

• Answer incoming customer calls and provide prompt service.
• Assist with transfers, check orders, stop payments, and card orders.
• Resolve ACH/ATM inquiries and online banking issues with accuracy.

Skills

Customer service

Call center

Communication

Time management

Teamwork

Attention to detail

Education

High school diploma

Tools

Jack Henry System

Microsoft Office

Job description

Glacier Bank seeks a Customer Support Specialist to handle inbound calls from Polson or Ronan, MT. You will resolve account issues, assist with transfers, checks, and online banking while delivering exceptional service.

Prior call center and banking familiarity is preferred, with opportunities for growth and incentives. The role emphasizes accuracy, regulatory awareness, and teamwork in a fast-paced environment, with competitive hourly pay and benefits.