Operations Support Specialist: Detail‑Oriented & Customer‑Focused

Glacier Ban; Kalispell (MT); On-site; USD 42,000 - 62,000; Full time

Job summary

Glacier Bank is seeking an Operations Support Specialist in Kalispell, MT. This role provides essential support to branches and departments, ensuring accuracy and high service quality in daily and end-of-period tasks.

You will handle audits, postings, account maintenance, and reporting while maintaining professional interactions with customers and staff to enhance efficiency and the bank's image in the community.

Qualifications

• High attention to detail in a fast-paced environment.
• Strong time management and organizational skills.
• Professional demeanor with customers, vendors, and staff.
• Ability to work independently and in a team.
• Clear written and verbal communication abilities.
• Basic computer skills; familiarity with standard software.

Responsibilities

• Perform daily to year-end duties like audits, postings, and reports.
• Provide operations support to branches and departments (cash recyclers, overrides, wires, disputes, account changes, etc.).
• Quality review of account documents and data.
• Maintain IRAs & HSAs; assist with troubleshooting.
• Resolve issues in settlement processes and related systems.
• Participate in committees/work groups as requested.

Skills

Attention to detail

Time management

Customer service

Professional communication

Teamwork

Follow instructions

Independent work

Office software literacy

Education

High school diploma or equivalent

Tools

Word processing

Spreadsheets

Ten-key

Job description

Glacier Bank is seeking an Operations Support Specialist in Kalispell, MT. This role provides essential support to branches and departments, ensuring accuracy and high service quality in daily and end-of-period tasks.

You will handle audits, postings, account maintenance, and reporting while maintaining professional interactions with customers and staff to enhance efficiency and the bank's image in the community.