Banking Customer Solutions Specialist

Stockman Bank; Glendive (MT); On-site; USD 30,000 - 42,000; Full time

Job summary

Stockman Bank in Glendive, MT seeks a Customer Service Representative to manage the front desk and serve customers both in person and by phone. You will learn and promote deposit, loan and on-deposit services while supporting community outreach and new business growth.

The role emphasizes delivering exceptional customer service, handling routine transactions, and identifying opportunities to introduce additional banking services to clients.

Qualifications

• Strong commitment to providing exceptional customer service.
• High School diploma or equivalency.

Responsibilities

• Maintain extensive knowledge of deposits, loan and on-deposit services offered by Stockman Bank.
• Sell multiple financial products and services to new and existing customers by assessing customer needs and determining which financial services can best satisfy those needs.
• Spot sales opportunities and cross-sell other Bank services as they arise.
• Refer potential clients to the Investment Center.

Skills

Customer service

Communication skills

Education

High School diploma

Job description

Stockman Bank in Glendive, MT seeks a Customer Service Representative to manage the front desk and serve customers both in person and by phone. You will learn and promote deposit, loan and on-deposit services while supporting community outreach and new business growth.

The role emphasizes delivering exceptional customer service, handling routine transactions, and identifying opportunities to introduce additional banking services to clients.