Bank Operations & Support Specialist

Gbcijobs; Kalispell (MT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with profit-sharing

Paid time off

Job summary

Glacier Bank in Montana's Kalispell area seeks an Operations Support Specialist to assist branch staff and other departments, focusing on accuracy and quality in daily tasks and reporting. You will interact with customers, vendors, and staff professionally to uphold the bank's image.

Key qualifications include meticulous attention to detail, strong time management, and excellent written and verbal communication, with ability to work independently or in a team.

Qualifications

• High degree of attention to detail and strong organizational skills.
• Ability to manage heavy workload and prioritize tasks.
• Professional demeanor with courteous customer service.
• Ability to work independently and in a team.
• Ability to follow complex written and oral instructions.
• Strong written and verbal communication skills.
• Basic computer skills and standard office equipment knowledge.
• High school diploma or equivalent.

Responsibilities

• Perform audits, postings, and reports with accuracy.
• Provide operations support to branches and departments.
• Review and correct accounts and documents.
• Maintain IRAs & HSAs.
• Troubleshoot with TCRs.
• Participate in committees/work groups as requested.
• Provide superior internal and external customer service.
• Attend required training and staff meetings.
• Represent Glacier Bank professionally and maintain privacy.

Skills

Attention to detail

Time management

Customer service

Professional demeanor

Communication skills

Teamwork

Follow instructions

Independent work

Problem solving

Attendance reliability

Education

HS diploma or equivalent

Tools

Word processing

Spreadsheets

Ten-key

Office computer basics

Job description

Glacier Bank in Montana's Kalispell area seeks an Operations Support Specialist to assist branch staff and other departments, focusing on accuracy and quality in daily tasks and reporting. You will interact with customers, vendors, and staff professionally to uphold the bank's image.

Key qualifications include meticulous attention to detail, strong time management, and excellent written and verbal communication, with ability to work independently or in a team.