Banking Customer Care Specialist

CSBank; Berryville (AR); Vor Ort; USD 19.000 - 30.000; Vollzeit

Benefits dieser Stelle

401K

Insurance plans

PTO

paid Holidays

Zusammenfassung

CS Bank is seeking a Customer Care Center Representative to join our team in Berryville, AR (and nearby locations). This is a full-time position with a rotating schedule between 7:30am–6:00pm and Saturdays on rotation.

Responsibilities include providing excellent customer service, assisting customers with telephone calls, supporting new technologies, and growing customer satisfaction with existing and e-banking services.

Qualifikationen

• Provide excellent customer service.
• Assist customers and employees with telephone calls.
• Grow customer satisfaction with existing services and new e-banking products.

Aufgaben

• Provide excellent customer service.
• Support new technologies.
• Grow the Bank through customer satisfaction with existing and new e-banking products and services.
• Assist customers and employees with telephone calls.
• Answer questions.
• Resolve problems within authority.
• Research information and problems for customers, employees, legal entities, etc.
• Perform other job related duties as assigned.

Kenntnisse

Customer service

Phone support

Problem solving

Communication

Tools

Telephone system

Jobbeschreibung

CS Bank is seeking a Customer Care Center Representative to join our team in Berryville, AR (and nearby locations). This is a full-time position with a rotating schedule between 7:30am–6:00pm and Saturdays on rotation.

Responsibilities include providing excellent customer service, assisting customers with telephone calls, supporting new technologies, and growing customer satisfaction with existing and e-banking services.