Customer Care Center Representative

CSBank; Harrison (AR); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

401K

Insurance plans

PTO

paid Holidays

Job summary

CS Bank is actively seeking a highly self-motivated individual to join our banking family as a full-time Customer Care Center Representative. The role features a rotating schedule between 7:30am-6:00pm and will include rotating Saturdays, with work locations in Berryville, Harrison, AR or Cassville, MO.

The position offers a competitive hourly wage based on experience and a full benefits package, including a 401K, insurance plans, PTO, and paid holidays.

Qualifications

• Customer-service oriented with clear communication
• Ability to handle inquiries via phone and email
• Comfort with learning banking tools and online platforms

Responsibilities

• Provide excellent customer service
• Support new technologies
• Grow the Bank through customer satisfaction with existing services and new e-banking products and services
• Assist customers and employees with telephone calls
• Answer questions
• Resolve problems within authority
• Research information and problems for customers, employees, legal entities, etc
• Perform other job related duties as assigned

Skills

Customer service

Phone support

Problem solving

Team collaboration

Job description

Customer Care Center Representative

CS Bank is actively seeking a highly self-motivated individual to join our bank family. This Full-time, Customer Care Center Representative position is the perfect opportunity to showcase your skills and expand your career in the Banking Industry. The hours for this position will be a rotating schedule between 7:30am-6:00pm and will include rotating Saturdays.

This position can work from Berryville, Harrison, Ar. or Cassville, Mo.

About CS Bank

As a CS Bank employee you'll enjoy a competitive hourly wage depending on experience and a full benefits package package which includes:

• 401K
• Insurance plans
• PTO
• paid Holidays

In addition, you will receive constant support from your colleagues and work in an environment that fosters creativity and growth.

Responsibilities:

• Provide excellent customer service
• Support new technologies
• Grow the Bank through customer satisfaction with the existing services and new e-banking products and services
• Assist customers and employees with telephone calls
• Answer questions
• Resolve problems within authority
• Research information and problems for customers, employees, legal entities, etc
• Perform other job related duties as assigned