Banking Customer Advisor — Growth & Onboarding

wesbancocareers; Maryland; On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Excellent benefits package

401(k) with employer match

Job summary

WesBanco is seeking a Customer Service Advisor to foster a positive banking environment, assist customers, open deposit accounts, and refer products to partners. The role emphasizes outbound onboarding, relationship building, and promoting WesBanco products.

Responsibilities include handling transactions, meeting referral goals, and delivering outstanding service while maintaining security and compliance with bank policies. A supportive team and community involvement are noted.

Qualifications

• Excellent customer service and communication abilities.
• Experience in banking and cash handling preferred.
• Ability to open deposit accounts and process transactions.
• Strong teamwork and problem-solving skills.

Responsibilities

• Open new deposit accounts and balance cash drawer.
• Assist customers with financial products and referrals.
• Process financial service transactions accurately.
• Maintain security and audit procedures.
• Promote bank products and cross-sell with partners.

Skills

Excellent Customer Service

Operational and Security Proficiency

Identify referral opportunities

Relationship building

Promotion of bank products and serv.

Business development

Education

High School Diploma or GED

Job description

WesBanco is seeking a Customer Service Advisor to foster a positive banking environment, assist customers, open deposit accounts, and refer products to partners. The role emphasizes outbound onboarding, relationship building, and promoting WesBanco products.

Responsibilities include handling transactions, meeting referral goals, and delivering outstanding service while maintaining security and compliance with bank policies. A supportive team and community involvement are noted.