Banking CSR & Teller — Open Accounts & Serve Customers

Paycom - ATS; Rapid City (SD); On-site; USD 36,000 - 48,000; Full time

Job summary

Security First Bank is seeking a Customer Service Representative in Rapid City, SD. The role involves handling daily banking needs, processing transactions, opening accounts, and advising customers on services.

The position emphasizes confidentiality, accuracy, and strong customer service in a fast-paced environment. Part-time and full-time options are available, with competitive benefits and opportunities for growth.

Qualifications

• High school diploma or GED required.
• Cash-handling, banking, or customer service experience preferred.
• Basic accounting knowledge and proficiency with computer applications.
• Ability to maintain confidentiality and handle multiple tasks in a fast-paced environment.

Responsibilities

• Process customer transactions, including deposits, withdrawals, payments, transfers, ACH, and wire requests.
• Open new accounts, perform maintenance, and maintain accurate customer records.
• Provide exceptional customer service by addressing inquiries, resolving problems, and supporting online banking.
• Balance cash transactions, research discrepancies, and ensure accuracy in daily operations.
• Promote bank products/services and assist with branch operations while maintaining compliance.

Skills

Customer service

Communication

Relationship-building

Attention to detail

Education

High school diploma or GED

Tools

Computer applications

Job description

Security First Bank is seeking a Customer Service Representative in Rapid City, SD. The role involves handling daily banking needs, processing transactions, opening accounts, and advising customers on services.

The position emphasizes confidentiality, accuracy, and strong customer service in a fast-paced environment. Part-time and full-time options are available, with competitive benefits and opportunities for growth.