Banking CSR: Growth, Training & Exceptional Benefits

Ultipro; Rapid City (SD); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Paid Vacation & Holidays

401(k) Match

Wellness Reimbursement

Birthday Day Off

Job summary

Dacotah Bank in Rapid City, SD is seeking a Customer Service Representative to assist customers with deposits, withdrawals, loan payments, and inquiries, building trusted relationships and guiding financial goals.

The CSR will participate in training, handle retail transactions, promote products, and provide exceptional service, with growth opportunities and a supportive, community-focused environment.

Qualifications

• Excellent interpersonal skills for in-person, phone, and electronic communication.
• Cash handling, customer service, sales, and/or banking experience preferred.
• Commitment to professional and ethical behavior.
• Willingness to learn various banking software applications.

Responsibilities

• Provide World Class Customer Service.
• Develop customer relationships.
• Manage retail transactions.
• Explain deposits, loans, and account services.
• Support customers with inquiries and problem resolution.

Skills

World Class Customer Service

Customer Relationship Building

Retail Transaction Handling

Cash Handling

Detail-Oriented

Education

High School Diploma/GED

Associate Degree Preferred

Job description

Dacotah Bank in Rapid City, SD is seeking a Customer Service Representative to assist customers with deposits, withdrawals, loan payments, and inquiries, building trusted relationships and guiding financial goals.

The CSR will participate in training, handle retail transactions, promote products, and provide exceptional service, with growth opportunities and a supportive, community-focused environment.