Customer-Focused Bank Teller & Service Pro

First National Bank (Ft Pierre); Rapid City (SD); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Paid Vacation, Sick, and Holiday time

Job summary

First National Bank (Ft Pierre) in Rapid City, SD is seeking a Bank Teller/Customer Service Representative to become the frontline of the branch. You will handle cash transactions, assist customers, and promote bank products in a busy, in-office environment.

The role emphasizes accuracy, strong communication, and a focus on service and revenue growth, with daily interaction with diverse clients. This position requires a high level of integrity and compliance with policies.

Qualifications

• High school diploma or higher required or equivalent.
• Experience handling cash transactions and working with banking systems.
• Strong communication and time management skills.

Responsibilities

• Conduct dozens of routine banking transactions accurately within guidelines.
• Assess customer needs and recommend banking products and services.
• Make sales referrals and cross-sell products and services.
• Build trust and customer loyalty through helpful service.
• Ensure compliance with regulatory requirements.
• Manage risk and detect potential fraudulent activity.
• Resolve customer issues and provide relevant information.
• Perform other duties as assigned.

Skills

Cash handling

Customer service

Communication

Time management

Attention to detail

Education

High School diploma or greater

Job description

First National Bank (Ft Pierre) in Rapid City, SD is seeking a Bank Teller/Customer Service Representative to become the frontline of the branch. You will handle cash transactions, assist customers, and promote bank products in a busy, in-office environment.

The role emphasizes accuracy, strong communication, and a focus on service and revenue growth, with daily interaction with diverse clients. This position requires a high level of integrity and compliance with policies.