Banking CSR & Referrals Specialist

wesbancocareers; Kentucky; On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco Careers seeks a Customer Service Representative to serve as the first point of contact for customers. You will process transactions accurately, handle cash with care, and follow security and privacy procedures while identifying referral opportunities.

The role emphasizes delivering excellent service, working within policies, and supporting banking center goals through teamwork and effective communication.

Qualifications

• Must have strong customer service skills and ability to handle transactions accurately.
• Ability to read and follow instructions and perform tasks with attention to detail.
• Ability to communicate clearly with customers and team members.

Responsibilities

• Accept and accurately process all financial service transactions.
• Maintain cash drawer and balance cash per procedures.
• Protect customer information and comply with security and audit procedures.
• Develop knowledge of bank products and services to assist customers.

Skills

Customer service

Transaction processing

Operational security

Referral opportunities

Education

High School Diploma or GED

Job description

WesBanco Careers seeks a Customer Service Representative to serve as the first point of contact for customers. You will process transactions accurately, handle cash with care, and follow security and privacy procedures while identifying referral opportunities.

The role emphasizes delivering excellent service, working within policies, and supporting banking center goals through teamwork and effective communication.