Banking CSR: Customer Service & Referral Expert

WesBanco Bank Inc.; Mount Airy (MD); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

PTO 17 days

Job summary

WesBanco Bank Inc. in Mount Airy, MD seeks a Customer Service Representative to process transactions, assist customers, and identify referral opportunities while upholding bank policies.

The CSR will balance the cash drawer, maintain confidentiality, and contribute to a positive, trusted banking experience. High school diploma or GED required; minimum 1 year in cash handling, sales, or customer service preferred. Competitive hourly wages plus overtime eligibility and a solid benefits package.

Qualifications

• HS diploma or GED required.
• Minimum 1 year of cash handling, sales, or customer service experience preferred.

Responsibilities

• Accepts and accurately processes all financial service transactions.
• Balances cash drawer and follows cash handling procedures.
• Maintains confidentiality of employee and customer information.
• Answering inbound calls and supporting banking center needs; follow up on referrals.
• Develops knowledge of WesBanco products and services.

Skills

Customer service

Cash handling

Sales

Communication

Education

High school diploma

Job description

WesBanco Bank Inc. in Mount Airy, MD seeks a Customer Service Representative to process transactions, assist customers, and identify referral opportunities while upholding bank policies.

The CSR will balance the cash drawer, maintain confidentiality, and contribute to a positive, trusted banking experience. High school diploma or GED required; minimum 1 year in cash handling, sales, or customer service preferred. Competitive hourly wages plus overtime eligibility and a solid benefits package.