In-Office CSR - Mount Airy with PTO & Benefits

WesBanco Bank, Inc.; Mount Airy (MD); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with match

PTO and Holidays

Job summary

WesBanco Bank, Inc. in Mount Airy, Maryland, is seeking a Customer Service Representative 1 to join our team in-office. You will handle customer transactions, maintain cash drawer accuracy, and promote banking products and referral opportunities.

The role requires strong customer service skills and a commitment to security and accuracy. The CSR will contribute to a positive customer experience, answer calls, and support the Banking Center with sales referrals.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year of Cash Handling, Sales or Customer Service experience preferred.

Responsibilities

• Perform Customer Transactions.
• Balance cash drawer and follow cash handling procedures.
• Answer incoming calls and assist customers; promote bank products and referrals.
• Maintain product knowledge and provide excellent service while protecting customer information.
• Follow security, audit, and bank policy requirements.

Skills

Cash Handling

Customer Service

Sales Experience

Education

HS Diploma/GED

Job description

WesBanco Bank, Inc. in Mount Airy, Maryland, is seeking a Customer Service Representative 1 to join our team in-office. You will handle customer transactions, maintain cash drawer accuracy, and promote banking products and referral opportunities.

The role requires strong customer service skills and a commitment to security and accuracy. The CSR will contribute to a positive customer experience, answer calls, and support the Banking Center with sales referrals.