Banking Concierge & Relationship Builder

Fairygodboss; Marshall (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, open new accounts, and advise on everyday banking using Chase Mobile App and Chase.com. The role emphasizes relationship building, attentive service, and adherence to banking policies.

You will work with branch teammates to meet client financial goals, perform routine operations, and ensure a smooth customer journey across digital and in-branch channels.

Qualifications

• Service-minded approach with a welcoming, attentive demeanor.
• Ability to explain products and resolve client questions accurately.
• Experience delivering banking services in a branch setting is a plus.

Responsibilities

• Create a welcoming environment for clients entering the branch and manage lobby flow.
• Open new accounts and service existing ones while following policies and procedures.
• Educate clients on day-to-day banking using Chase Mobile App and online channels.
• Build trusted relationships by listening, with empathy and product knowledge.
• Assist with branch operations and cash handling in accordance with policies.

Skills

Client service

Relationship building

Communication

Sales awareness

Team collaboration

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, open new accounts, and advise on everyday banking using Chase Mobile App and Chase.com. The role emphasizes relationship building, attentive service, and adherence to banking policies.

You will work with branch teammates to meet client financial goals, perform routine operations, and ensure a smooth customer journey across digital and in-branch channels.