Banking Concierge & Relationship Advisor

Bbcnbank; San Diego (CA); On-site; USD 30,000 - 31,000; Full time

Job summary

Bank of Hope is seeking a Universal Banker in San Diego to deliver exceptional customer service, build relationships, and support branch sales and operations. The role blends teller duties with platform responsibilities, handling transactions, openings, and tailored financial solutions.

You will promote bank products, educate customers on digital options, and help meet branch goals while maintaining accuracy and compliance in a fast-paced environment.

Qualifications

• Must have high school diploma.
• Excellent verbal and written communication skills.
• Strong organizational skills in a fast-paced environment.
• Ability to manage multiple tasks, projects, and deadlines simultaneously.

Responsibilities

• Provide teller transactions (deposits, withdrawals, transfers, payments) accurately.
• Assist customers with account openings, updates, and closings.
• Cross-sell or upsell banking products and services.
• Maintain cash drawer accuracy and follow cash-handling procedures.
• Adhere to bank policies, procedures, and regulatory requirements, including security and fraud prevention.

Skills

English (Advanced)

Verbal Fluency

Customer Service

Communication

Multitasking

Korean language

Education

High School Diploma

Job description

Bank of Hope is seeking a Universal Banker in San Diego to deliver exceptional customer service, build relationships, and support branch sales and operations. The role blends teller duties with platform responsibilities, handling transactions, openings, and tailored financial solutions.

You will promote bank products, educate customers on digital options, and help meet branch goals while maintaining accuracy and compliance in a fast-paced environment.