Relationship Banker & Accounts Pro

Bank-of-Hop; Gardena (CA); On-site; USD 29,000 - 32,000; Full time

Job summary

Bank of Hope is seeking a Universal Banker in Gardena, CA to deliver exceptional service, build relationships, and support branch goals. The role combines teller and platform duties, including processing transactions, opening accounts, and promoting financial solutions.

You will assist customers, cross-sell products, and educate on digital banking options, while maintaining compliance and accurate records. Equal opportunity employer.

Qualifications

• High school diploma required.
• Excellent verbal and written communication skills.
• Korean language preferred

Responsibilities

• Perform teller transactions including deposits, withdrawals, transfers, and payments with accuracy.
• Assist with account openings, updates, and closings while following bank policies.
• Cross-sell or upsell products to deepen customer relationships.
• Maintain cash drawer accuracy and follow cash-handling procedures.
• Provide coaching and training to teammates as needed.
• Ensure compliance with policies, security, and fraud prevention.
• Support branch operations and collaboration in achieving goals.

Skills

Customer service

Communication

Organizational skills

Multitasking

Relationship building

Education

High School Diploma

Job description

Bank of Hope is seeking a Universal Banker in Gardena, CA to deliver exceptional service, build relationships, and support branch goals. The role combines teller and platform duties, including processing transactions, opening accounts, and promoting financial solutions.

You will assist customers, cross-sell products, and educate on digital banking options, while maintaining compliance and accurate records. Equal opportunity employer.