Customer-Facing Banker & Solutions Specialist

Bank-of-Hop; Honolulu (HI); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

Bank of Hope is seeking a Universal Banker in Honolulu to blend teller and platform duties, processing transactions and opening accounts while building strong customer relationships.

The role emphasizes promoting products, educating customers on digital tools, and supporting branch sales and operations in a full-time capacity. Salary is hourly with bonus and benefits, reflecting local market standards.

Qualifications

• High school diploma required.
• Excellent verbal and written communication skills.
• Strong organizational skills and multitasking ability.
• Ability to build and maintain customer relationships.
• Korean language preferred.

Responsibilities

• Deliver excellent customer service and resolve inquiries promptly.
• Assist customers with transactions, account openings, and updates.
• Promote banking products and services to meet sales goals.
• Educate customers on digital banking options and self-service tools.
• Maintain knowledge of products, promotions, and branch procedures.

Skills

Customer Service

Verbal Communications

Written Communications

Multi-tasking

Organizational Skills

Korean language

Education

High School Diploma

Job description

Bank of Hope is seeking a Universal Banker in Honolulu to blend teller and platform duties, processing transactions and opening accounts while building strong customer relationships.

The role emphasizes promoting products, educating customers on digital tools, and supporting branch sales and operations in a full-time capacity. Salary is hourly with bonus and benefits, reflecting local market standards.