Banking Concierge: Cash Mastery & Digital Solutions

Jobtailor; Takoma Park (MD); On-site; USD 22,000 - 30,000; Full time

Job summary

Capital One in Takoma Park, MD is hiring a Retail Teller to handle high-volume cash transactions, educate customers on mobile banking, and promote digital banking tools. You’ll greet clients with hospitality-focused service, support nearby branches, and participate in required training sessions.

The ideal candidate has a High School Diploma or equivalent, 1+ year of customer service, and cash handling experience, with flexibility for weekends and varying shifts.

Qualifications

• High school diploma or equivalent required.
• 1+ year of retail, sales, or customer service experience preferred.
• 6+ months of cash handling experience required.
• Ability to work flexible schedule, including weekends.
• Attend required trainings which may differ from main shift.

Responsibilities

• Execute high-volume cash transactions including deposits and withdrawals.
• Ensure security, audit, BSA/AML, and federal regulatory standards are met.
• Educate clients on mobile banking and digital tools.
• Greet customers with hospitality-focused service.
• Support nearby branches within a 50-mile radius when needed.

Skills

Cash handling

Retail customer service

Strong communication

Hospitality mindset

Adaptability

Education

High School Diploma

GED

Equivalent Certification

Tools

G-Suite

Remote Deposit Capture

Job description

Capital One in Takoma Park, MD is hiring a Retail Teller to handle high-volume cash transactions, educate customers on mobile banking, and promote digital banking tools. You’ll greet clients with hospitality-focused service, support nearby branches, and participate in required training sessions.

The ideal candidate has a High School Diploma or equivalent, 1+ year of customer service, and cash handling experience, with flexibility for weekends and varying shifts.