Banking Client Support Specialist

TEKsystems; United States; Hybrid; USD 52,000 - 60,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short/Long-term disability

HSA

Paid Time Off

Job summary

TEKsystems is seeking a customer-focused professional to support clients in a fast-paced financial services environment. This contract-to-hire role is based in Coppell, TX and involves handling inquiries, resolving complex issues, and assisting with account-related requests using various business systems.

The ideal candidate has 2+ years in banking or financial services, 2+ years in customer service, and 3+ years of Microsoft Office experience, with strong communication and problem-solving

Qualifications

• 2+ years of Banking or Financial Services experience.
• 2+ years of Customer Service or Customer Support experience.
• 3+ years of Microsoft Office experience.

Responsibilities

• Handle customer inquiries in a fast-paced financial services environment.
• Resolve complex issues and assist with account-related requests.
• Provide support with various business systems.

Skills

Customer Service

Communication Skills

Problem Solving

Organizational Skills

Multitasking

Independent Worker

Tools

Microsoft Office

CRM Systems

Job description

TEKsystems is seeking a customer-focused professional to support clients in a fast-paced financial services environment. This contract-to-hire role is based in Coppell, TX and involves handling inquiries, resolving complex issues, and assisting with account-related requests using various business systems.

The ideal candidate has 2+ years in banking or financial services, 2+ years in customer service, and 3+ years of Microsoft Office experience, with strong communication and problem-solving