Client Support Associate

TEKsystems; United States; Hybrid; USD 52,000 - 60,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short/Long-term disability

HSA

Paid Time Off

Job summary

TEKsystems is seeking a customer-focused professional to support clients in a fast-paced financial services environment. This contract-to-hire role is based in Coppell, TX and involves handling inquiries, resolving complex issues, and assisting with account-related requests using various business systems.

The ideal candidate has 2+ years in banking or financial services, 2+ years in customer service, and 3+ years of Microsoft Office experience, with strong communication and problem-solving

Qualifications

• 2+ years of Banking or Financial Services experience.
• 2+ years of Customer Service or Customer Support experience.
• 3+ years of Microsoft Office experience.

Responsibilities

• Handle customer inquiries in a fast-paced financial services environment.
• Resolve complex issues and assist with account-related requests.
• Provide support with various business systems.

Skills

Customer Service

Communication Skills

Problem Solving

Organizational Skills

Multitasking

Independent Worker

Tools

Microsoft Office

CRM Systems

Job description

Description

We are seeking a customer-focused professional to support clients in a fast-paced financial services environment. This role involves handling customer inquiries, resolving complex issues, assisting with account-related requests, and providing support with various business systems. The ideal candidate will have experience in banking or financial services, strong communication skills, proficiency with Microsoft Office, and a passion for delivering excellent customer service.

Key Qualifications:

• 2+ years of Banking or Financial Services experience
• 2+ years of Customer Service or Customer Support experience
• 3+ years of Microsoft Office experience
• Strong communication, problem-solving, and organizational skills
• Ability to multitask and work independently in a fast-paced environment

Key Skills:

• Customer Service
• Customer Support
• Call Center Operations
• Financial Services
• Banking
• Microsoft Office
• CRM Systems
• Communication Skills
• Problem Resolution

Job Type & Location

This is a Contract to Hire position based out of Coppell, TX.

Pay and Benefits

The pay range for this position is $25.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Coppell,TX.

Application Deadline

This position is anticipated to close on Oct 13, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.