Banking Client Consultant I — Elevate Service & Growth

Flagstar Bank; Marquette (MI); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Benefits

Job summary

Flagstar Bank is seeking a Branch Banking Client Consultant I in Marquette, MI 49855 to deliver front-line client service and handle teller transactions with accuracy and a friendly approach. You will identify client needs and educate them on financial solutions while maintaining risk controls.

The role emphasizes client engagement, seamless transactions, and collaboration with branch teammates to support branch growth and excellent customer experiences.

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience: Less than 2 years of customer service and sales experience.
• Experience in Financial Services Industry preferred.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets in financial performance and client acquisitions.
• Client Experience: Provide positive client experience by assisting with account questions and resolving issues.
• Risk Management: Perform daily financial transactions accurately while following bank policies and regulatory requirements.

Skills

Customer service

Sales

Financial services industry

Education

High School diploma or equivalent

Job description

Flagstar Bank is seeking a Branch Banking Client Consultant I in Marquette, MI 49855 to deliver front-line client service and handle teller transactions with accuracy and a friendly approach. You will identify client needs and educate them on financial solutions while maintaining risk controls.

The role emphasizes client engagement, seamless transactions, and collaboration with branch teammates to support branch growth and excellent customer experiences.