Branch Banking Client Consultant I — Client Service & Sales

Flagstar; Detroit (MI); On-site; USD 36,000 - 42,000; Full time

Job summary

Flagstar Bank seeks a Branch Banking Client Consultant I in Detroit, MI. You will deliver front-line client service, handle teller functions, and help clients reach their financial goals with accurate, friendly transactions.

You will balance transaction accuracy with risk controls, support sales through client education, and collaborate with branch teammates to create a positive, trusted branch experience.

Qualifications

• High school diploma or equivalent required.
• Less than 2 years of customer service and sales experience.
• Experience in financial services industry is preferred.

Responsibilities

• Sales Performance: Support growth targets and introductions to the right team members to drive sales initiatives.
• Client Experience: Address questions/ problems and resolve via timely communication and education.
• Risk Management: Perform accurate daily transactions and adhere to policies.

Skills

Action-oriented

Business Acumen

Approachability

Problem Solving

Priority Management

Relationship Building

Education

High School Diploma or GED

Job description

Flagstar Bank seeks a Branch Banking Client Consultant I in Detroit, MI. You will deliver front-line client service, handle teller functions, and help clients reach their financial goals with accurate, friendly transactions.

You will balance transaction accuracy with risk controls, support sales through client education, and collaborate with branch teammates to create a positive, trusted branch experience.