Banking Client Consultant I - Frontline Growth & Service

Flagstar Bank; Milford Charter Township (MI); On-site; USD 23,000 - 32,000; Full time

Job summary

Flagstar Bank in Milford, MI is seeking a Branch Banking Client Consultant I to deliver frontline service, process teller transactions, and educate clients on everyday banking solutions. You will identify client needs, maintain accuracy, and support branch goals through friendly, compliant service.

This role emphasizes teamwork, risk-aware operations, and growth through effective client engagement. Applicants should have strong customer service and sales awareness, with a high school diploma or

Qualifications

• Education level required: High School / GED / Foreign Equivalent.
• Minimum experience required: Less than 2 years of customer service and sales experience.
• Experience in Financial Services Industry.

Responsibilities

• Sales Performance: Support growth targets in financial performance and client acquisition, delivering right introductions to team members.
• Client Experience: Provide positive client experience by addressing questions and issues promptly and educating clients.
• Risk Management: Execute daily financial transactions accurately while adhering to bank policies and regulations.
• Additional accountabilities: Perform special projects and other duties as required.

Skills

Customer service

Sales

Education

High School Diploma or GED

Job description

Flagstar Bank in Milford, MI is seeking a Branch Banking Client Consultant I to deliver frontline service, process teller transactions, and educate clients on everyday banking solutions. You will identify client needs, maintain accuracy, and support branch goals through friendly, compliant service.

This role emphasizes teamwork, risk-aware operations, and growth through effective client engagement. Applicants should have strong customer service and sales awareness, with a high school diploma or