Branch Banking Client Service & Teller Specialist

Flagstar Bank; Grand Rapids (MI); On-site; USD 23,000 - 31,000; Full time

Benefits offered by this job

Benefits package

Job summary

Flagstar Bank in Grand Rapids, MI is hiring a Branch Banking Client Consultant I to deliver front-line client service and handle teller transactions. You will educate clients, balance accounts, and support branch growth while maintaining risk standards.

The role emphasizes client engagement, achievement of sales targets, and adherence to bank policies, with compensation aligned to location and experience. Equal opportunity employer.

Qualifications

• Education: High School diploma or equivalent.
• Less than 2 years of customer service and sales experience.
• Financial services experience is preferred.

Responsibilities

• Sales Performance: support growth targets and client introductions to drive sales.
• Client Experience: resolve questions and concerns promptly to ensure a positive experience.
• Risk Management: perform accurate daily financial transactions and adhere to policies.
• Additional Accountabilities: handle special projects and regulatory trainings as required.

Skills

Customer service

Sales

Communication

Education

High School / GED or equivalent

Job description

Flagstar Bank in Grand Rapids, MI is hiring a Branch Banking Client Consultant I to deliver front-line client service and handle teller transactions. You will educate clients, balance accounts, and support branch growth while maintaining risk standards.

The role emphasizes client engagement, achievement of sales targets, and adherence to bank policies, with compensation aligned to location and experience. Equal opportunity employer.