Branch Banking Client Advisor I

Flagstar; Grand Rapids (MI); On-site; USD 48,712,000 - 64,615,000; Full time

Job summary

Flagstar Bank in Grand Rapids, MI is seeking a Branch Banking Client Consultant I to deliver front-line client service and handle teller transactions. You will welcome clients, identify needs, and help guide them to appropriate financial solutions while maintaining accuracy and efficiency.

Contributing to branch growth, you will educate clients, resolve issues, and collaborate with teammates to uphold risk standards and service targets.

Qualifications

• Experience in customer service and sales roles is preferred.
• Ability to welcome clients and address questions with professionalism.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Deliver front-line client service and transactional support.
• Perform teller functions and financial transactions accurately.
• Support branch growth and service goals through client engagement.
• Ensure compliance with policies, procedures and regulations.

Skills

Customer service

Sales experience

Education

High School / GED

Job description

Flagstar Bank in Grand Rapids, MI is seeking a Branch Banking Client Consultant I to deliver front-line client service and handle teller transactions. You will welcome clients, identify needs, and help guide them to appropriate financial solutions while maintaining accuracy and efficiency.

Contributing to branch growth, you will educate clients, resolve issues, and collaborate with teammates to uphold risk standards and service targets.