Banking Center Sales & Service Pro

Peoples Bank; Charleston (WV); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

401(k) with employer match

Employee stock purchase plan

Tuition reimbursement

Paid vacation and holidays

Job summary

Peoples Bank is seeking a customer-focused professional to provide exceptional service at our Charleston, WV branch. You will open deposit accounts, process CSR transactions, and actively cross-sell banking products and services.

The role involves helping customers with consumer loans and resolving issues while maintaining a trusted, confidential environment. Candidates should have at least 1 year in customer service, strong communication skills, and proficiency with basic computer tools.

Qualifications

• At least 1 year of work-related experience in customer service.
• Ability to work in a fast-paced environment with accuracy and attention to detail.
• Proficient in basic computer operations and standard applications.
• Excellent verbal and written communication skills.

Responsibilities

• Deliver outstanding customer service in branch settings.
• Open deposit accounts and handle CSR transactions.
• Generate and execute consumer loans and cross-sell bank products.
• Research customer issues and provide effective solutions with timely follow-up.
• Refer customers to appropriate partners for banking needs.

Skills

Customer service

Communication skills

Sales skills

Computer skills

Education

High School Diploma or GED

Tools

Microsoft Office

Windows OS

Job description

Peoples Bank is seeking a customer-focused professional to provide exceptional service at our Charleston, WV branch. You will open deposit accounts, process CSR transactions, and actively cross-sell banking products and services.

The role involves helping customers with consumer loans and resolving issues while maintaining a trusted, confidential environment. Candidates should have at least 1 year in customer service, strong communication skills, and proficiency with basic computer tools.