Banking Center Leader: Drive Sales & Service Excellence

First Merchants Corporation; Bloomfield Hills (MI); Presencial; USD 70.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Base pay plus bonuses

Medical, Dental and Vision Insurance

401k

HSA and FSA

Vacation/Sick Time

Paid Holidays

Parental Leave

Tuition Reimbursement

Additional Benefits

Descripción de la vacante

First Merchants Bank is seeking a Banking Center Manager to lead a banking center with a focus on sales, coaching, and operational excellence. You will drive deposits, loans and referrals, while ensuring service standards and regulatory compliance.

The role emphasizes outside business development, staff coaching, and building a strong customer/employee experience. Requires leadership, regulatory requirements, and a notary designation.

Formación

• High school diploma or GED is required.
• Three years of sales, management, banking or related lead/supervisory experience.
• S.A.F.E Act registration required at employment, through NMLS.
• Notary Public designation required.

Responsabilidades

• Oversee operations and compliance of the banking center.
• Develop and implement aggressive sales/marketing strategy to drive deposits, loans and referrals.
• Conduct outside sales calls to grow relationships and market share.
• Open accounts and process consumer/business loan applications.
• Resolve customer inquiries and complaints using service-to-sales approaches.
• Create an engaging employee experience and coach staff in sales activities.
• Lead weekly sales meetings, daily huddles and coaching conversations.
• Coach bankers in guided conversation to expand relationships and wallet share.

Conocimientos

Sales leadership

People management

Coaching

Customer relationship building

Educación

High school diploma or GED

Bachelor's degree

Descripción del empleo

First Merchants Bank is seeking a Banking Center Manager to lead a banking center with a focus on sales, coaching, and operational excellence. You will drive deposits, loans and referrals, while ensuring service standards and regulatory compliance.

The role emphasizes outside business development, staff coaching, and building a strong customer/employee experience. Requires leadership, regulatory requirements, and a notary designation.