Banking Center Lead & Relationship Specialist

Santander Consumer USA Inc.; Barrington (RI); On-site; USD 55,000 - 75,000; Full time

Job summary

Santander Consumer USA Inc. in Rhode Island is seeking a Banking Center Associate to support the Banking Center Manager in meeting sales goals, delivering outstanding client service, and running daily operations.

The role involves processing routine transactions, opening new accounts, building relationships with local clients, and traveling to various Banking Centers as needed. Candidates should have 3–4 years in customer service with banking sales, and be ready to develop supervisory skills in

Qualifications

• 3–4 years of customer service and needs-based banking sales experience.
• 0–2 years supervisory experience preferred.
• Working knowledge of all banking products and services.
• Familiar with branch transaction processing systems.

Responsibilities

• Assist Banking Center Manager to achieve sales, service, and profitability targets.
• Process routine banking transactions accurately and open accounts.
• Develop COIs by networking with clients to grow the bank brand.
• Mentor colleagues on sales and service processes.
• Ensure compliance with laws and bank policies.

Skills

Customer service

Sales experience

Leadership potential

Teamwork

Banking know-how

Travel readiness

Salesforce

Education

HS Diploma or GED

Associate's or Bachelor's

Tools

Salesforce

Job description

Santander Consumer USA Inc. in Rhode Island is seeking a Banking Center Associate to support the Banking Center Manager in meeting sales goals, delivering outstanding client service, and running daily operations.

The role involves processing routine transactions, opening new accounts, building relationships with local clients, and traveling to various Banking Centers as needed. Candidates should have 3–4 years in customer service with banking sales, and be ready to develop supervisory skills in