Client Banking Advisor: Growth Through Sales & Service

Santander US; Pawtucket (RI); Presencial; USD 35.000 - 53.000; Jornada completa

Descripción de la vacante

Santander US in Rhode Island is seeking a Sales and Service Banker to act as a trusted advisor, handling everyday banking needs and guiding customers through products and digital tools. You will build lasting relationships, process teller transactions, and identify cross-sell opportunities while delivering exceptional service.

The role emphasizes risk-aware, compliant operations, collaboration with teammates, and a focus on customer experience across in-branch and digital channels.

Formación

• 12+ Months Experience selling products and/or services
• 6+ Months Experience in Retail Banking sales or related role
• 6+ Months Santander experience related to the essential functions and responsibilities
• 6+ Months Customer service in a high volume environment
• 6+ Months Cash handling experience
• Proficiency with digital tools and technology
• Excellent communication and consultative skills

Responsabilidades

• Meet customer financial needs including transactional, servicing, and product
• Grow banking relationships through branch activities and referrals
• Develop and maintain client relationships for tailored solutions
• Collaborate with team to achieve branch goals
• Provide elevated customer experience with personalized service
• Resolve customer issues promptly and build loyalty
• Engage customers with digital platforms and self-service tools
• Perform teller transactions accurately and efficiently
• Handle cash and maintain cash drawer balances
• Support audits and operational tasks
• Adhere to regulatory requirements and risk controls

Conocimientos

Customer service

Cash handling

Cross-selling

Relationship building

Digital banking tools

Communication skills

Educación

High school diploma or GED

Bachelor’s Degree

Herramientas

Microsoft Office

Descripción del empleo

Santander US in Rhode Island is seeking a Sales and Service Banker to act as a trusted advisor, handling everyday banking needs and guiding customers through products and digital tools. You will build lasting relationships, process teller transactions, and identify cross-sell opportunities while delivering exceptional service.

The role emphasizes risk-aware, compliant operations, collaboration with teammates, and a focus on customer experience across in-branch and digital channels.