Banking Center Leader & Relationship Banker

Santander Consumer USA Inc.; Old Lyme (CT); On-site; USD 41,000 - 68,000; Full time

Job summary

Santander Bank, N.A. is seeking a Banking Center support role to assist the Manager in achieving sales, service, and operational goals within the Banking Center. The incumbent will help deepen client relationships and maintain high service standards while coaching staff.

Responsibilities include processing routine transactions, documenting activities (Salesforce), and ensuring audits are met. Travel to multiple Banking Centers within the region may be required.

Qualifications

• 3-4 years customer service and needs-based banking sales experience preferred.
• 0-2 years supervisory experience preferred.
• Working knowledge of all products and services; keeps current with branch systems.

Responsibilities

• Assist Banking Center Manager with achievement of sales, service, P&L, operations, and employee development.
• In Manager’s absence, lead the Banking Center and ensure exceptional client experience.
• Meet or exceed individual sales, service, and operations targets; process routine banking transactions accurately.

Skills

Customer service

Banking sales

Communication

Education

HS Diploma or GED

Associates or Bachelor's

Tools

Salesforce

Job description

Santander Bank, N.A. is seeking a Banking Center support role to assist the Manager in achieving sales, service, and operational goals within the Banking Center. The incumbent will help deepen client relationships and maintain high service standards while coaching staff.

Responsibilities include processing routine transactions, documenting activities (Salesforce), and ensuring audits are met. Travel to multiple Banking Centers within the region may be required.