Relationship Banker: Grow Relationships & Drive Banking Wins

Banco Santander SA; Cranston (RI); On-site; USD 32,000 - 51,000; Full time

Job summary

Santander Bank, N.A. in Cranston, RI seeks a Banking Center Relationship Banker I to serve customers and drive sales at the branch. You will process transactions, help customers with financial needs, and collaborate with team members to meet growth goals.

The role emphasizes strong communication, compliance with banking regulations, and flexibility in scheduling, including potential weekend hours and travel between centers to build trusted relationships.

Qualifications

• 3-4 years customer service and needs-based banking sales experience preferred.
• Ability to work a flexible and/or rotating schedule.
• May be required to work Saturdays, Sundays and extended hours.
• Travel may be required to alternate Banking Centers.
• Self-starter and highly motivated.
• Working knowledge of all products and services.
• Keeps current with all systems used for branch transaction processing.
• Demonstrates strong customer service skills and teamwork.

Responsibilities

• Provide services for Banking Center customers and support sales, service, and operations goals.
• Learn customer financial needs, establish trust, and optimize sales opportunities.
• Respond to customer needs accurately and promptly, utilizing available resources and tools.
• Perform routine teller transactions (deposits, withdrawals, check cash, loan payments).
• Support segmentation strategies to execute growth and profitability objectives.

Skills

Customer service

Sales experience

Flexibility

Travel readiness

Communication

Team collaboration

Education

HS Diploma or GED

Associate's or Bachelor's degree (adv.)

Job description

Santander Bank, N.A. in Cranston, RI seeks a Banking Center Relationship Banker I to serve customers and drive sales at the branch. You will process transactions, help customers with financial needs, and collaborate with team members to meet growth goals.

The role emphasizes strong communication, compliance with banking regulations, and flexibility in scheduling, including potential weekend hours and travel between centers to build trusted relationships.