Relationship Banking Leader: Growth & Client Experience

Santander Bank

Bethany (CT)

On-site

USD 41,000 - 68,000

Full time

3 days ago

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Benefits offered by this job

Santander Benefits

Job summary

Santander Consumer USA Inc. is seeking a Banking Center Associate to support the Banking Center Manager in achieving sales, service, and operational goals. The role involves working with existing clients and prospects to deepen wallet share and expand market reach.

You will coach staff on cross-selling bank products, participate in audits, and help maintain compliance with laws and bank policies. Travel across Banking Centers within the region may be required.

Qualifications

3-4 years customer service and needs-based banking sales experience preferred.
0-2 years supervisory experience preferred.
Working knowledge of all bank products and services.
Keeps current with all systems used for branch transaction processing.

Responsibilities

Assist Banking Center Manager with achievement of sales, service, P&L management, operations, and employee development.
Assume responsibility for banking center in the Manager’s absence and ensure exceptional client experience.
Achieve/ exeed individual sales, service and operations targets.
Process routine banking transactions accurately and prepare client information to open accounts.
Build COIs by networking and prospecting to promote the bank brand.

Skills

Customer service

Banking sales

Staff coaching

Teamwork

Financial products

Education

H.S. Diploma or GED

Associate or Bachelor's degree

Tools

Salesforce

Job description

You will coach staff on cross-selling bank products, participate in audits, and help maintain compliance with laws and bank policies. Travel across Banking Centers within the region may be required.

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