Senior Relationship Banker: Growth & Leadership

Banco Santander SA; Barrington (RI); On-site; USD 55,000 - 75,000; Full time

Job summary

You will build COIs by networking, use Salesforce for activity tracking, and participate in audits and compliance. Travel to other Banking Centers in the region may be required.

Qualifications

• 3-4 years customer service and needs-based banking sales experience preferred.
• 0-2 years supervisory experience preferred.
• Working knowledge of all products and services.
• Keeps current with all systems used for branch transaction processing.

Responsibilities

• Assists Banking Center Manager with achievement of banking center sales, customer service, P&L management, operations, and employee development.
• Assumes responsibility for the banking center in the Manager’s absence and ensures exceptional client experience.
• Expected to achieve/exceed individual sales, service & operations targets.
• Responds to customers' needs by processing routine banking transactions accurately; prepares client applications to open accounts.
• Builds COIs by networking and prospecting to propagate the bank brand and create value.
• Supports segmentation strategy by implementing sales, retention, and other bank initiatives.
• Assists with audits and adherence to policies; ensures compliance with laws and regulations.

Skills

Customer service

Sales

Banking

Leadership

Teamwork

Communication

Education

HS Diploma or GED

Associate/Bachelor degree

Tools

Salesforce

Job description

You will build COIs by networking, use Salesforce for activity tracking, and participate in audits and compliance. Travel to other Banking Centers in the region may be required.