Banking Center Customer Success & Sales Advisor

WesBanco; Springfield (OH); On-site; USD 21,000 - 29,000; Full time

Job summary

WesBanco in Springfield, OH is seeking a Customer Service Advisor to deliver excellent service, open new deposit accounts, and promote bank products through proactive referrals. You will support branch operations, handle cash transactions, and build trusted relationships with customers and internal partners.

As part of the Banking Center team, you will engage in outbound onboarding calls, identify sales opportunities, and provide knowledgeable guidance on solutions to meet customer needs while

Qualifications

• Must provide excellent customer service and sales referrals.
• Strong relationship building and communication skills.
• Ability to open new deposit accounts and handle cash accurately.
• Willingness to participate in outbound onboarding and community outreach.

Responsibilities

• Provide excellent customer service and assess banking needs.
• Open new deposit accounts and process transactions.
• Promote bank products and services through referrals to partners.
• Conduct outbound calls for onboarding and cross-sell opportunities.
• Maintain security and compliance with bank policies.

Skills

Customer service

Sales prospecting

Relationship building

Outgoing communication

Education

High School Diploma or GED

Job description

WesBanco in Springfield, OH is seeking a Customer Service Advisor to deliver excellent service, open new deposit accounts, and promote bank products through proactive referrals. You will support branch operations, handle cash transactions, and build trusted relationships with customers and internal partners.

As part of the Banking Center team, you will engage in outbound onboarding calls, identify sales opportunities, and provide knowledgeable guidance on solutions to meet customer needs while