Banking Center Advisor: Onboarding, Sales & Relationships

WesBanco, Inc.; Findlay (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

WesBanco, Inc. in Findlay, OH is seeking a Customer Service Advisor to deliver outstanding service, identify sales opportunities, and handle account transactions within the Banking Center.

You will open new deposit accounts, process routine transactions, and refer customers to partners for additional banking products and services, while upholding security standards. Additionally, the role involves outbound calls for onboarding, prospecting new Retail customers, and promoting bank products to

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of banking experience preferred.
• Minimum 3 years of cash handling, sales, and customer service experience required.
• Excellent customer service and communication skills.
• Ability to identify referral opportunities.

Responsibilities

• Provide excellent customer service and identify sales opportunities.
• Open new deposit accounts and process transactions.
• Initiate outbound calls for onboarding and promotional efforts.
• Refer customers to internal partners for promotion of bank products and services.
• Promote bank products and maintain confidentiality and security.

Skills

Customer service

Relationship building

Outbound calling

Sales mindset

Communication skills

Cash handling

Education

High School Diploma or GED

Job description

WesBanco, Inc. in Findlay, OH is seeking a Customer Service Advisor to deliver outstanding service, identify sales opportunities, and handle account transactions within the Banking Center.

You will open new deposit accounts, process routine transactions, and refer customers to partners for additional banking products and services, while upholding security standards. Additionally, the role involves outbound calls for onboarding, prospecting new Retail customers, and promoting bank products to