Banking Center: Customer Experience & Sales Advisor

WesBanco, Inc.; Bowling Green (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

WesBanco, Inc. in Bowling Green, OH seeks a Customer Service Advisor to deliver exceptional service, open new deposit accounts, and promote the bank's products. The role centers on relationship building, proactive referrals, and adherence to security and cash-handling procedures.

You will conduct outbound onboarding calls, prospect new retail customers, and collaborate with partners to meet goals. Strong communication, reliability, and cash-handling experience are highly valued to drive growth

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year of banking experience preferred.
• 3 years cash handling, sales, and customer service experience required.

Responsibilities

• Open new deposit accounts and balance cash drawer.
• Assess financial needs and refer to business partners for product promotion.
• Provide courteous customer service and resolve issues.
• Promote bank products and services and build new relationships.
• Adhere to security and audit procedures.

Skills

Customer service

Operational security

Referral opportunities

Relationship building

Product promotions

Business development

Interpersonal skills

Communication skills

Product knowledge

Organizational skills

Multi-tasking

Flexibility

Mathematical skills

Reasoning ability

Education

High School Diploma or GED

Job description

WesBanco, Inc. in Bowling Green, OH seeks a Customer Service Advisor to deliver exceptional service, open new deposit accounts, and promote the bank's products. The role centers on relationship building, proactive referrals, and adherence to security and cash-handling procedures.

You will conduct outbound onboarding calls, prospect new retail customers, and collaborate with partners to meet goals. Strong communication, reliability, and cash-handling experience are highly valued to drive growth