In-Branch Banking & Relationship Advisor

WesBanco, Inc.; Springfield (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

WesBanco, Inc. in Springfield, OH is seeking a Customer Service Advisor 1 for the Upper Valley banking center.

This on-site role emphasizes delivering exceptional customer service, opening deposit accounts, handling cash, and promoting bank products to meet customer needs. You will also conduct outbound calls, build customer relationships, and collaborate with internal partners to drive referrals and sales goals while maintaining security and compliance standards.

Qualifications

• High School Diploma or General Education Degree (GED) required.
• Minimum of 1 year of banking experience preferred.
• Minimum of 3 years of Cash Handling, Sales or Customer Service experience required.

Responsibilities

• Opens new deposit accounts and processes cash transactions.
• Promotes bank products and services through referrals and relationship building.
• Performs customer service duties and supports CSR and sales platforms as needed.
• Engages in outbound calls for onboarding and prospecting new Retail customers.

Skills

Customer service

Sales

Cash handling

Outbound calling

Education

High School Diploma or GED

Job description

WesBanco, Inc. in Springfield, OH is seeking a Customer Service Advisor 1 for the Upper Valley banking center.

This on-site role emphasizes delivering exceptional customer service, opening deposit accounts, handling cash, and promoting bank products to meet customer needs. You will also conduct outbound calls, build customer relationships, and collaborate with internal partners to drive referrals and sales goals while maintaining security and compliance standards.