Banking Center Customer Success & Sales Advisor

WesBanco; Bridgeport (WV); On-site; USD 25,000 - 30,000; Full time

Job summary

WesBanco is seeking a Customer Service Advisor to work 100% in-office at a designated WesBanco location with potential shifts across Bridgeport, WV and nearby centers. The CSA will assist customers with deposits, referrals, and product recommendations while maintaining security and policy compliance.

The role emphasizes proactive outreach, relationship building, and promoting WesBanco products to both consumer and business customers, including outbound onboarding calls and community engagement

Qualifications

• High School Diploma or GED is required.
• Minimum of 6 months banking experience.
• Minimum of 3 years of cash handling, sales and customer service experience.

Responsibilities

• Open new deposit accounts and operate a cash drawer with accurate balancing.
• Identify referral opportunities and promote bank products and services to customers.
• Initiate outbound calls for customer onboarding and prospecting new retail customers.
• Provide excellent customer service and build relationships with internal partners to meet location goals.

Skills

Customer service

Sales opportunities

Relationship building

Outbound calling

Education

High School Diploma or GED

Job description

WesBanco is seeking a Customer Service Advisor to work 100% in-office at a designated WesBanco location with potential shifts across Bridgeport, WV and nearby centers. The CSA will assist customers with deposits, referrals, and product recommendations while maintaining security and policy compliance.

The role emphasizes proactive outreach, relationship building, and promoting WesBanco products to both consumer and business customers, including outbound onboarding calls and community engagement