Banking Center Customer Success & Sales Advisor

WesBanco, Inc.; Bridgeport (WV); On-site; USD 22,000 - 28,000; Full time

Job summary

WesBanco, Inc. in Bridgeport, West Virginia, is seeking a Customer Service Advisor 2 - Float-Administration MOR for a full-time, in-office role serving in multiple banking centers.

The CSA provides excellent customer service, handles deposits and accounts, and supports CSR and sales platforms as needed. The position requires a high school diploma or GED, at least 6 months of banking experience, and a minimum of 3 years in cash handling, sales, and customer service.

Qualifications

• High School Diploma or GED required.
• Minimum of 6 months of banking experience required.
• Minimum of 3 years of Cash Handling, Sales and Customer Service experience required.

Responsibilities

• Operate as CSR and sales support, handling deposits and transactions.
• Open new deposit accounts and balance cash drawer according to procedures.
• Identify referrals and promote bank products to customers and partners.
• Initiate outbound calls for onboarding and new retail customers.
• Promote internal referrals and maintain compliance with security procedures.

Skills

Cash Handling

Sales

Customer Service

Relationship building

Outbound calling

Banking products knowledge

Education

High School Diploma or GED

Job description

WesBanco, Inc. in Bridgeport, West Virginia, is seeking a Customer Service Advisor 2 - Float-Administration MOR for a full-time, in-office role serving in multiple banking centers.

The CSA provides excellent customer service, handles deposits and accounts, and supports CSR and sales platforms as needed. The position requires a high school diploma or GED, at least 6 months of banking experience, and a minimum of 3 years in cash handling, sales, and customer service.