Banking Center Customer Service & Sales Advisor

WesBanco, Inc.; Centerville (OH); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

WesBanco, Inc. is seeking a Customer Service Advisor to deliver exceptional service, open new deposit accounts, and identify referral opportunities for the bank's products. The role emphasizes outbound calls, onboarding new Retail customers, and promoting financial solutions to enhance customer relationships.

The CSA will build partnerships, provide product knowledge, support daily operations, and contribute to achieving branch goals through effective service and proactive outreach.

Qualifikationen

• Excellent customer service skills and ability to identify customer needs.
• Strong understanding of security procedures and operational accuracy.
• Ability to recognize and refer sales opportunities to partners.

Aufgaben

• Models the Bank's mission and standards.
• Assess financial needs and refer customers to business partners for products and services.
• Process financial service transactions accurately and open new deposit accounts.
• Balance cash drawer and follow cash handling procedures.
• Achieve production and referral goals through relationship development and outreach.
• Collaborate with branch staff to support a team environment and meet goals.

Kenntnisse

Excellent Customer Service

Operational security

Referral opportunities

Relationship building

Product promotion

Business development

Ausbildung

High School Diploma or GED

Jobbeschreibung

WesBanco, Inc. is seeking a Customer Service Advisor to deliver exceptional service, open new deposit accounts, and identify referral opportunities for the bank's products. The role emphasizes outbound calls, onboarding new Retail customers, and promoting financial solutions to enhance customer relationships.

The CSA will build partnerships, provide product knowledge, support daily operations, and contribute to achieving branch goals through effective service and proactive outreach.