Banking Center: Customer Success & Sales Advisor

WesBanco, Inc.; Bridgeport (WV); Vor Ort; USD 32.000 - 46.000; Vollzeit

Zusammenfassung

WesBanco, Inc. seeks a Customer Service Advisor to foster a positive Banking Center environment and deliver exceptional service. The role includes opening new deposit accounts, handling transactions, and promoting bank products through referrals to internal partners.

You will build relationships with customers and proactively identify sales opportunities while ensuring security and policy compliance. The CSA will engage in outbound calls for onboarding and retail banking outreach, contributing

Qualifikationen

• High school diploma or GED required.
• At least 6 months banking experience required.
• At least 3 years cash handling, sales and customer service experience required.

Aufgaben

• Provide excellent customer service and identify sales opportunities.
• Open new deposit accounts and handle cash drawer with balancing.
• Promote bank products and refer customers to internal partners.
• Respond to customer inquiries and resolve issues.
• Outbound calls for onboarding and prospecting retail customers.

Kenntnisse

Customer service

Security awareness

Relationship building

Referral opportunities

Product promotion

Business development

Ausbildung

High School Diploma or GED

Tools

Banking software

Jobbeschreibung

WesBanco, Inc. seeks a Customer Service Advisor to foster a positive Banking Center environment and deliver exceptional service. The role includes opening new deposit accounts, handling transactions, and promoting bank products through referrals to internal partners.

You will build relationships with customers and proactively identify sales opportunities while ensuring security and policy compliance. The CSA will engage in outbound calls for onboarding and retail banking outreach, contributing